Refunds & Cancellations

Last updated: June 2026

Our Promise

We want you to book with confidence. That's why we offer free cancellation up to 48 hours before your scheduled delivery.

Cancellation Policy

100%

Full Refund

48+ hours before delivery

50%

Partial Refund

24–48 hours before

0%

No Refund

Less than 24 hours

Security Deposits

Security deposits are automatically released within 5 business days after your rental ends, provided equipment is returned in good condition. If deductions are necessary, we will contact you first with photographic evidence.

How to Cancel

You can cancel your booking via:

Refund Processing

Refunds are processed to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer.

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